Customer FAQ
General Help Questions
You will receive a UPS tracking number via email when your order has shipped. UPS Service Qualifications* Transit Time Rate Flat Rate...
Mon, 22 Apr, 2024 at 9:24 AM
You can return item(s) purchased through Charleston Wrap up to 60 days after the recorded delivery date for a refund; we do not offer exchanges. Customers m...
Fri, 19 Apr, 2024 at 9:45 AM
What is CW-Quick Pay? Consider it as a digital order form that is directly sent to Charleston Wrap, and payment is made digitally using a credit card, ...
Fri, 19 Apr, 2024 at 10:12 AM
Charleston Wrap gift cards may be issued in place of an out-of-stock item or as a reward. Gift Cards are valid for a one-time use, so make sure to use the e...
Fri, 19 Apr, 2024 at 10:18 AM
Please note that registration is limited to 3 participants per phone number and only 3 participants can receive credit for a single order. If you have addit...
Fri, 19 Apr, 2024 at 10:20 AM
If you have a passion for fundraising and want to make a difference in your community, we invite you to partner with Charleston Wrap! Our fundraising progra...
Fri, 19 Apr, 2024 at 10:22 AM