You can return your item(s) purchased from CharlestonWrapStore.com up to 60 days after the recorded delivery date for a refund. If your return is approved, you will receive a Merchandise Return Form to include inside the box with your returned item(s). To submit a return for approval, please create a support ticket with our Customer Service by clicking on the following link: https://charlestonwrap.freshdesk.com/support/solutions/folders/8000040212


Items non-eligible to return or exchange:

Personalized items cannot be returned or exchanged unless damaged or defective. Please contact Charleston Wrap Customer Service for more information.



*For orders placed on the paper order form, please create a support ticket with Charleston Wrap Customer Service for further instructions.*

(Create a support ticket with our Customer Service by clicking on the following link: https://charlestonwrap.freshdesk.com/support/solutions/folders/8000040212)