You can return item(s) purchased through Charleston Wrap up to 60 days after the recorded delivery date for a refund; we do not offer exchanges. Customers may be responsible for the return cost of shipping.
To get started, please create a support ticket with details on your situation and include any necessary pictures.
Click here to create a support ticket!
Note on Personalized Items: When you add a personalized item to your cart, a friendly pop-up notification will appear to ensure that your text and options have been entered accurately. Please note that refunds or exchanges cannot be issued in the event of customer error.