Charleston Wrap gift cards may be issued due to an out of stock item or as a reward. Orders over the discounted amount are subject to shipping and tax. You must stay within the bounds of the gift card to avoid these charges. Gift Cards are valid for a one-time use, so make sure to use the entire amount of the gift card when you place your order. Any balance left over on the gift card cannot be redeemed after the initial use. Lost or stolen cards will not be replaced. Please refer to the back of your gift card for details.
- Rewarded gift cards cannot be returned for monetary value. They can only be used to place an order through our online store.
- Gift cards issued due to out of stock items can be redeemed online. If a refund is preferred, please create a customer support ticket and we'll be happy to assist you.
Click the link to create a support ticket: https://charlestonwrap.freshdesk.com/support/tickets/new